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Customer Experience Automation Platform for Software Companies

We help software companies to reduce friction and engage your users through customer experience automation.

About Conpass

Net Promoter Score

Launch in-app NPS surveys in less than 5 minutes, analyze everything
in real time.

Guided Tours

Create guided tours, engage customers and take your users to complete key actions inside your software.

Account Mangement

Have data-driven customer management. Identify upsell opportunities, customers with churn tendency, disengaged users and more.

Trusted by:

Veja porque você deve aumentar a entrega de valor para o seu usuário

Faça lançamentos de novas funcionalidades
Parabenize seus usuários por atingirem resultados importantes
Dê avisos de forma rápida, simples e eficaz
Apresente novidades em forma de vídeos

Find out how we can help you to improve your results!

Increase sales, reduce time spent with trainings, decrease churn and customer support calls.

USER ENGAGEMENT

Create guided tours

Automate your users' experience and make sure value is delivered fast.

Create user onboarding campaigns and guide your users in their first interaction with your software.
Create guided tours and automate high touch product trainings.
Create sales oriented campaigns and make your users quickly understand why they need you.
Segment and create different campaigns for different audiences.
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CONPASS SUCESS

Manage your customers accounts

Manage all your customer in only one place. Don't let anything go unnoticed

Create custom identifiers and filters for account monitoring
Set up notifications that notify you of key moments in your customer's journey
Manage tasks and have a timeline of interactions with your customers
See a detailed history of each of your customers
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Customer Satisfaction Surveys

NPS & Customer Feedback

Measure customer satisfaction

Launch in-app NPS surveys in less than 5 minutes
Real-time analysis.
Gather feedback from your users.
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USER ENGAGEMENT

Automated customer support

Solve their doubts even before they ask you.

Create an automated assistant that follows your users everywhere inside your software.
Ask questions and guide your users according to their answers.
Prevent simple doubts on support calls.
24/7 predictive customer support.
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USER ENGAGEMENT

Notify your users

Let your customers always updated, make them feel important!

Launch new features
Congratulate users for reaching important results.
Use messages to make announcements simple and effective.
Use videos to deliver better messages
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Análise do Comportamento do usuário

Conpass Analytics

Meça a satisfação e analise o comportamento dos seus usuários.

Crie um checklist que marca automaticamente as etapas que você definiu para a jornada do seu cliente
Crie metas personalizadas e analise o comportamento do usuário
Dashboard personalizável
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WE HAVE DELIGHTED MILLIONS OF PEOPLE

+20 Milhões

guided users

+ 6.500

helped companies

+ 12000

created flows

Depoimentos

Conheça algumas historias de sucesso

Luiz Henrique Brandão
Analista de Marketing da Loja Integrada
Com a Conpass encontramos a solução para pegar nossos clientes pela mão e ensinar o passo a passo, para eles terem sucesso com suas lojas virtuais.
Héderson Cassimiro
CEO da HiGestor
Quando falamos de User Onboarding, estamos falando de engajamento do usuário e o engajamento é fundamental para o cliente sentir-se confiante em colocar seus processos para rodar dentro do sistema, sentir que ali ele conseguirá ser mais eficiente e confiar muito que o sistema vai o ajudar.
Bruno Ghisi
CTO da ResultadosDigitais
A Conpass é uma forma das empresas criarem uma experiência diferenciada para seus usuários e aumentarem suas taxas de conversão.

Try it free for 14 days.

Create Guided Product Tours and retain your customers

Create your free account or request a demo.

NPS free forever, for until 100 visualizations.
Create guided tours to engage customers.
Launch new features.
Create a virtual assistant to prevent customer support calls.